Coronavirus | Students/Community FAQ

The health and well-being of Pensacola State College students, faculty, staff, and the community are always the most important priority of the PSC administration. PSC is in constant communication with local county health officials as well as state agencies regarding the COVID-19 virus, and we are continually monitoring the situation.

Please check our Corona Virus Resources page and these FAQs regularly as the College will be updating them often.   

General Questions

Are the campuses open to the public?

Most College buildings will remain closed to the general public. Student services buildings and offices such as Admissions, Advising, Records, Financial Aid, CTE, and TRIO are open to students and potential students Monday – Thursday from 7:30 a.m. – 5:00 p.m. and Friday from 7:30 a.m. – 4:00 p.m.  Please note that face masks/coverings are required and social distancing is being practiced.

Testing centers are open by appointment only to accommodate small groups of students. Please call 850-484-1656 for the Pensacola Campus Testing Center and 850-484-4410 for the Milton Campus Testing Center. Computer labs and the libraries are open to students in a limited capacity.

Family members are asked to wait in their vehicles or other identified spaces in order to reduce traffic and maintain social distancing.

View campus maps here.

What about Corporate and Professional Development Training classes?

Courses are currently being reviewed on a case-by-case basis. If you have a specific question, please contact the Center for Corporate and Professional Development Training at 850-484-1363 or rmckinon@pensacolastate.edu. 

What about Nonprofit Center classes?

Please click the link below for a list of upcoming workshops and training.

https://npc.pensacolastate.edu/ 

How do I find out about continuing ed classes?

Continuing Education Recreation and Leisure courses are offered for personal enrichment for the community. Click on the link below to access the Fall 2020 catalog. For questions or help with registration, contact the office at 850-484-1796 or 1797 or via email at ce@pensacolastate.edu.

https://www.pensacolastate.edu/documents/continuing-education-rec-leisure-course-offerings/ 

Academics

Is PSC accepting new students? (UPDATED: 11/18/2020)

Yes! Registration for spring term began on November 1. For admissions information, go to https://www.pensacolastate.edu/admissions.  

 If you wish, you may chat with a representative by clicking the live chat button in the lower righthand corner.

If you are ready to move forward with your application, please complete the free online application by clicking here Register Now.

To speak to a representative in person, student services such as Admissions, Advising, Records, Financial Aid, CTE, and TRIO are open Monday – Thursday from 7:30 a.m. – 5:00 p.m. and Friday from 7:30 a.m. – 4:00 p.m. Students must practice social distancing and wear face masks/coverings while in student services offices.

Family members are asked to wait in their vehicles or other identified places in order to reduce traffic and maintain social distancing.

As a new student, how do I begin the process of applying to PSC?

It is recommended that students begin the admissions process six months before beginning classes so that there is sufficient time to apply for financial aid, complete necessary placement testing, provide the necessary documentation, and ensure that all admissions requirements are completed. A student with an incomplete admissions file may be granted provisional admission for the initial term of enrollment. However, registration beyond the first term will not be allowed unless all required documents are on file.

Please click the link below for basic steps in applying to the College.

https://www.pensacolastate.edu/admissions/#ftic 

I'm considering attending PSC. Can I still get a new student tour?

Campus tours provide students with an opportunity to meet with an enrollment team member and explore the college campus hosted by a student leader. The tour is casual and interactive, and questions are encouraged. Campus tours are offered year-round, Monday through Friday at 10:00 a.m. and 2:00 p.m. To schedule your tour, click the link:

Campus Tours

Students may also:

Chat with a recruiter via text at 850-367-1649. Click the link to “meet” our recruiters. https://www.pensacolastate.edu/recruiting/
Join the Virtual Information Session every Tuesday from 6:00 – 7:00 p.m. to learn about PSC programs, admissions steps, and the financial aid application process. Pensacolastate.zoom.us/my/pscadmissions.

If I would like further info about PSC, will recruiters be attending off-site events?

The Recruiting Office will coordinate with local high school districts to plan high school visits in the fall when high school students return. If you have questions, please email AskUs@Pensacolastate.edu.   

What are the requirements to qualify for dual enrollment classes if the PERT test is not being required?

Since testing has been suspended, the only requirement for initial eligibility for dual enrollment classes is a 3.0 unweighted high school GPA. Initial eligibility will place a student in the gateway courses of MAT1033C Intermediate Algebra and ENC1101C English Composition 1.  

How can a dual enrollment student place in a class higher than MAT1033C or ENC1101C?

The College has identified alternate methods of assessing placement of students. If all options are exhausted, a student may request to take the PERT test for placement purposes. The high school counselors are available to assist students with alternate placement. 

I am not exempt from placement testing and may need to take developmental education courses. How will the College place me into the appropriate course(s)?

The College has identified alternate methods of assessing placement of students. If all options are exhausted, a student may request to take the PERT test for placement purposes. Advisors are available to assist students with alternate placement. 

When will I know if my nursing application has been accepted?

The spring 2021 cohort has been accepted. Students will receive an acceptance letter via PirateMail and will have to accept or decline his/her seat into the program. Additional students may be accepted if space becomes available.  

Can I register for fall classes?

Registration for fall term is now closed since D session began on 10/13. Registration for spring term opens on November 1. For additional information, please go to https://www.pensacolastate.edu/admissions.

If you wish, you may chat with a representative by clicking the live chat button in the lower righthand corner. Or, current students may speak with an Academic Advisor by accessing the virtual queue line. Simply enter your phone number and wait for a return call. Students may join the virtual queue on campus and wait in the student center while waiting to meet with an Academic Advisor face-to-face. https://www.pensacolastate.edu/pirateq/

To speak to a representative in person, student services such as Admissions, Advising, Records, Financial Aid, CTE, and TRIO are open Monday – Thursday from 7:30 a.m. – 5:00 p.m. and Friday from 7:30 a.m. – 4:00 p.m. Students must practice social distancing and wear face masks/coverings while in student services offices.

Family members are asked to wait in their vehicles or other identified places in order to reduce traffic and maintain social distancing.  

In what formats will classes be offered for the spring 2021 term?

Classes will be offered in a variety of formats including the following.

Asynchronous online;
Live Online – synchronous online classes in which the faculty member and students log into Canvas at the designated class time and utilize Zoom for the class meeting;
Face-to-face lecture classes – primarily offered in general education type courses such as math, history, English, and psychology, but may be offered in skills-based classes such as welding depending upon the class size;
Hybrid classes – offered in classes with hands-on components. Students rotate through the in-class portion in small groups with supplemental instruction occurring in Canvas; and
Broadcast classes – live classes in which the instructor is on one campus and the lecture is broadcast to other campuses.
Please note that face masks/coverings are required on campus, including during class.  

How do I get my textbooks?

Textbooks are available online. To order, students simply click on the link for their campus to search for books. Students may choose rental, digital, used, or new books. Books may be delivered to a home address or be made available for pick up at the bookstore.  Please note that online courses may require an access code which is purchased from the bookstore.

Family members should wait in their vehicles in order to reduce traffic and maintain social distancing.

PENSACOLA:

https://www.bkstr.com/pensacolastatestore/shop/textbooks-and-course-materials

MILTON:

https://www.bkstr.com/pensacolajrmiltonstore/shop/textbooks-and-course-materials

WARRINGTON

https://www.bkstr.com/pensacolawarringtonstore/shop/textbooks-and-course-materials 

How do I get my Student ID and parking decal?

Student ID’s and parking decals are available at the Public Safety offices on the Pensacola, Milton, and Warrington campuses. These are free to students the first time (if lost, replacement ID’s are $5). Student should have photo ID, Student ID number, and vehicle registration.

Pensacola Campus Building 5 (850) 484-2500

Milton Campus Building 4000 (850) 484-4481

Warrington Campus Building 3300 (850) 484-2283 

What tips are there for doing well in an online class?

Here is some advice for doing well in an online class:

Login to your course(s) in Canvas as soon as possible beginning August 17.
Communicate often with your teacher.
Create a regular study space if you can.
Stay organized.
Eliminate distractions.
Manage your time—login to Canvas and participate often.
Follow your typical routine, as you normally would with on-campus courses.
Build a support system of family and friends to encourage you to keep up with assignments.
Most important, don’t be afraid to ask for help.
There are some great online resources available which can help you transition to becoming an online student:

Tips for Taking Online Classes

How to be a Successful Online Student

Real Students Share Tips

I have never had a class in Canvas. How do I access Canvas?

eLearning is Pensacola State College’s distance learning platform hosted by Instructure Canvas. Access the PSC website at pensacolastate.edu. In the upper right-hand corner, click on the eLearning button. Then select “How to log into Canvas” for detailed instructions, including video tutorials and an online orientation course. Please note that courses will not be accessible until the first day of the semester.

Please note that Canvas provides 24/7 support to our students at 1-855-534-1843. 

What if I have issues accessing Spyglass or Piratemail or have other technology questions?

The Student Help Desk is available Monday – Thursday 7:30am – 6:30pm and Friday from 7:30am to 4:00pm by contacting (850) 471-4534 or helpdesk@students.pensacolastate.edu

https://www.pensacolastate.edu/helpdesk/helpdesk-students 

Will I be charged a distance learning fee for a Live Online (synchronous online) class?

Yes. Live Online classes do include a distance learning fee.  Depending on what type of financial aid you have, it should cover this distance learning fee.   

Will I be charged a distance learning fee for an online (asynchronous online) class?

Yes, a distance learning fee is charged for online classes. Depending on what type of financial aid you have, it should cover this distance learning fee.  

Will I take my tests and exams online?

What if I am sick and am unable to participate in an online format?

Please let your professor know about your illness and see what accommodations can be made.  If you have symptoms of COVID-19, please contact Mr. Tom Gilliam by calling by calling 850-484-1608 or by emailing administrativeservices@pensacolastate.edu.  

What if I need accommodations for the online format of my class?

The staff at the Student Resource Center for ADA Services are available to assist you by email, telephone, or Zoom video-conferencing. Please contact staff at 850-484-1637 or ada-services@pensacolastate.edu. 

How will clinicals be conducted for the fall term?

Clinicals will be conducted in a variety of methods. Some classes will return to the hospitals or other clinical sites for clinicals. The state licensing boards are allowing classes to utilize simulation to meet most, if not all, of the clinical requirements for classes and programs. Many classes will utilize a combination of live clinicals and simulation for the clinical hours. 

I am in a class that includes a lot of hands-on work. How will this class be conducted?

Depending upon the class size, classes with hands-on or skills components will be offered as face-to-face classes with the entire class meeting at once or as hybrid classes with groups of students rotating through to complete the hands-on portion of the class. 

Will my professor hold office hours for the fall term?

Yes.  Faculty members will hold office hours virtually, such as through Zoom in Canvas, or in their office. 

Student Support

How can I get information on a grant through the CARES Act?

The 2020/2021 application is open for eligible students who were enrolled in a non-online degree-seeking (declared major) program at Pensacola State College on March 13, 2020. Please contact the CARES Team at piratescare@pensacolastate.edu with any questions.  

What if I need help with groceries or paying my bills?

The Pirates CARE Team has been working hard to connect students to resources such as technology and food, as well as community organizations that can help with financial assistance, housing, transportation, and mental health services.

To apply for assistance, complete the Pirates CARE Outreach form and the team will follow-up within 48 hours.

Pirates CARE Outreach Form  

Are the Pirate Food Pantries open?

The Pirate Food Pantry is now open and free food items are available once a month for currently enrolled students. Students must bring Student ID. Face masks/coverings are required and social distancing is being practiced. For additional information, email studentactivities@pensacolastate.edu.

Pensacola: Building 5 – Student Affairs

Monday – Thursday, 8:00 a.m. – 3:00 p.m., and Friday by appointment

850-475-4834

Warrington: Building 3600 – Student Affairs

Monday – Thursday, 8:00 a.m. – 3:00 p.m.

850-484-2226

Milton: Building 4200 – Student Affairs

Monday – Thursday, 8:00 a.m. – 4:00 p.m.

850-484-4420

South Santa Rosa: Main Office

Monday – Thursday, 8:00 a.m. – 4:00 p.m.

850-484-4648

Century Center: Main Office

Monday – Thursday, 8:00 a.m. – 4:00 p.m.

850-484-4622

What if I have concerns that I have been exposed to the virus?

The first step is to see your healthcare provider. Additional resources are available as listed below:

The state of Florida has set up a 24-hour hotline that is dedicated to answer questions or concerns. The number is 1-866-779-6121. The call center is open 24 hours a day, 7 days a week.
You may also email questions or concerns to COVID-19@flhealth.gov.
A dedicated COVID-19 website has also been set-up in order to pass along information about the Covid-19 outbreak in Florida: https://floridahealthcovid19.gov.
For Escambia County specific COVID-19 questions, you may contact the Citizen Information Center at 850-471-6600 or via email covid19@myescambia.com.
Students who have tested positive for COVID-19, have symptoms of COVID-19, or have been exposed to COVID-19 should contact Mr. Tom Gilliam by calling 850-484-1608 or by emailing administrativeservices@pensacolastate.edu. 

What if I need access to healthcare but don’t have insurance?

United Way 2-1-1 provides referrals for those who need help with food, housing, employment, health care, counseling, and more. Dial 2-1-1 (or 855-420-8689) to connect with United Way of Northeast Florida’s information and referral hotline. Help is available 24 hours a day, 7 days a week.

What help is available if I lost my job because of this pandemic?

The application for emergency grants through the CARES Act is now available for students. For more information, and to access the application, click the tab below.

https://pensacolastate.scholarships.ngwebsolutions.com/ScholarX_ApplyForScholarship.aspx?applicationformid=16008&AYID=1015

The state of Florida provides temporary, partial income replacement benefits, and job assistance resources to unemployed workers who qualify for the program. In response to the coronavirus pandemic, Florida has changed some rules of the Reemployment Assistance program and the governor has waived several program requirements. For more information, go to the State of Florida website at https://www.stateofflorida.com/articles/florida-unemployment.  

What are you doing to keep us safe?

The College is carefully following the recommendations of the Governor and most College buildings will remain closed to the general public.

Student services buildings and offices such as Admissions, Advising, Records, Financial Aid, CTE, and TRIO are now open to students. All visitors to student services offices must practice social distancing and wear face masks/coverings. Family members are asked to wait in their vehicles or other designated areas in order to reduce traffic.

The College has implemented additional sanitation measures, including increased cleaning of frequently touched surfaces and we encourage everyone to follow preventative measures suggested by the CDC at cdc.gov and the Florida Department of Health at floridahealthcovid19.gov.     

What preventative measures should I take?

The Center for Disease Control (CDC) recommends the following:

Cover your mouth and nose with a face mask/covering when around others.
Wash your hands often with soap and water for at least 20 seconds.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Avoid close contact with people.
Practice social distancing and stay 6 feet away from others.
Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues away and immediately wash your hands with soap and water for at least 20 seconds.
Clean and disinfect frequently touched surfaces daily.
Monitor your health daily. Be alert for symptoms. Take your temperature if symptoms develop.
Additional information can be found at the CDC website at cdc.gov or at http://floridahealthcovid19.gov.

CDC COVID-19 Fact Sheet 

What resources are available to me during this stressful time?

We understand that this is a confusing and perhaps scary time for students. The College is committed to providing support and our Pirates CARE team is available to assist. If you would like to speak with someone please use this link: PiratesCare/COVID19.  You can also text “GULF” to 741741 to be connected with a crisis counselor.

Emotional Wellness Resources for Students, Faculty, and Staff (.pdf)

For additional tips on how to cope during this stressful time, please see this article from the CDC: Stress and Coping

Virtual tutoring is also available to students.

Virtual tutoring schedule (.pdf)

Can students be on campus?

Student services buildings and offices such as Admissions, Advising, Records, Financial Aid, CTE, and TRIO are open to students Monday – Thursday from 7:30 a.m. – 5:00 p.m. and Friday from 7:30 a.m. – 4:00 p.m. Students must practice social distancing and wear face masks/coverings while in student services offices. Family members are asked to wait in in their vehicles or other identified spaces in order to reduce traffic and maintain social distancing.

Students are able to access College Wi-Fi on each campus and may park in College parking lots to access. Students are expected to remain in their parked car. The parking lots available for use are listed below:

Pensacola Campus:  Lots 10, 14, and 16 all have good coverage.  These are the lots west of Building 21 (between 21 and 15), west of 13, and east of 13, respectively.

Milton Campus:  There is useable signal in the main parking lot.

Santa Rosa Center: There is a useable signal in Lot C (north of the building).

Warrington Campus:  Lots 34 and 35 have good coverage. Lot 34 is in the center of campus near the breezeway, and Lot 35 is parallel to highway 98 north of the library.

Century Center: The main parking lot has a useable signal and can be accessed Monday through Friday.

In accordance with the Federal Communications Commission’s Keep Americans Connected Pledge, local service providers have issued statements regarding the COVID-19 virus and how they can assist with internet connectivity.

https://www.pensacolastate.edu/wp-content/uploads/2020/03/Internet-Providers-COVID-19-1.pdf.

Testing Centers are open by appointment only.

To make an appointment, please click the link below for the preferred campus:

Pensacola Test Center: http://www.registerblast.com/pensacolastate/exam

850-484-1656

Milton Test Center: http://www.registerblast.com/pscmilton

850-484-4413

Warrington Test Center: http://www.registerblast.com/warrington/exam

850-484-1076

(currently closed due to Hurrican Sally damage – make an appointment for Pensacola or Milton campus).

The College libraries are open on Milton, Pensacola, and Warrington campuses for students and employees and are strictly adhering to social distancing and masking guidelines.

Pensacola campus:

Monday – Thursday: 7:30 a.m. – 8:30 p.m.

Friday: 7:30 a.m. – 4:00 p.m.

Saturday: Closed

Sunday: 1:00 – 5:00 p.m.

Milton & Warrington campuses:

Monday, Tuesday, and Thursday: 7:30 a.m. – 7:00 p.m.

Wednesday and Friday: 7:30 a.m. – 4:00 p.m.

Saturday and Sunday: Closed

Computer labs are open on the Pensacola, Warrington, and Milton campuses by appointment only to currently enrolled students. The College will limit use of the computer labs to ensure that all computer workstations are spaced at least six feet apart. Computers will be available on a first come, first served basis.  Students will be required to present a valid PSC student ID card, wear face masks/coverings, and practice social distancing all times.

Pensacola Campus

Building 21, Room 2163

Monday – Thursday 8:00 a.m. to 9:00 p.m.

Friday 8:00 a.m. to 4:00 p.m.

Saturday 8:00 a.m. 4:00 p.m.

Warrington Campus

Building 3100, Room 3142

Monday – Thursday 8:00 a.m. to 9:00 p.m.

Friday 8:00 a.m. to 4:00 p.m.

Saturday 8:00 a.m. to 4:00 p.m.

Milton Campus

Building 4400, Room 4413

Monday – Thursday 8:00 a.m. to 9:00 p.m.

Friday 8:00 a.m. to 4:00 p.m.

Sunday 1:00–5:00 pm

Century Center

Building 770, Room 7721

The Student Center has computers available to students Monday through Friday from 7:30 a.m. until 4:00 p.m.

What if I do not have access to Wi-Fi?

College Wi-Fi is available on each campus and a student may park in College parking lots to access Wi-Fi. Students are expected to remain in their parked car. The parking lots available for use are listed below:

Pensacola Campus:  Lots 10, 14, and 16 all have good coverage.  These are the lots west of Building 21 (between 21 and 15), west of 13, and east of 13, respectively.

Milton Campus:  There is useable signal in the main parking lot.

Santa Rosa Center: There is a useable signal in Lot C (north of the building).

Warrington Campus:  Lots 34 and 35 have good coverage. Lot 34 is in the center of campus near the breezeway, and Lot 35 is parallel to highway 98 north of the library.

Century Center: The main parking lot has a useable signal and can be accessed Monday through Friday.

Computer labs are open on the Pensacola, Warrington, and Milton to currently enrolled students. The College will limit use of the computer labs to ensure that all computer workstations are spaced at least six feet apart. Computers will be available on a first come, first served basis. Students will be required to present a valid PSC student ID card, wear a face mask/covering and practice social distancing all times.

Computer labs will open in the following locations:

Pensacola Campus

Building 21, Room 2163

Monday – Thursday 8:00 a.m. to 9:00 p.m.

Friday 8:00 a.m. to 4:00 p.m.

Saturday 8:00 a.m. 4:00 p.m.

Warrington Campus

Building 3100, Room 3142

Monday – Thursday 8:00 a.m. to 9:00 p.m.

Friday 8:00 a.m. to 4:00 p.m.

Saturday 8:00 a.m. to 4:00 p.m.

Milton Campus

Building 4400, Room 4413

Monday – Thursday 8:00 a.m. to 9:00 p.m.

Friday 8:00 a.m. to 4:00 p.m.

Sunday 1:00–5:00 pm

Century Center

Building 770, Room 7721

The Student Center has computers available to students Monday through Friday from 7:30 a.m. until 4:00 p.m.

In accordance with the Federal Communications Commission’s Keep Americans Connected Pledge, local service providers have issued statements regarding the COVID-19 virus and how they can assist with internet connectivity.

Internet Providers’ COVID-19 Reponses(.pdf) 

Is PSC providing laptops or hotspots to students?

If a student has a need for a laptop, he or she should complete the Pirates CARE Outreach Form. Staff will contact students to let them know if his or her request may be fulfilled at this time.   

Is the Library open?

College libraries are open on the Pensacola, Milton, and Warrington campuses as noted below. Libraries are strictly adhering to social distancing and face mask requirements.

Pensacola campus:

Monday – Thursday: 7:30 a.m. – 8:30 p.m.
Friday: 7:30 a.m. – 4:00 p.m.
Saturday: Closed
Sunday: 1:00 – 5:00 p.m.

Milton & Warrington campuses:

Monday, Tuesday, and Thursday: 7:30 a.m. – 7:00 p.m.
Wednesday and Friday: 7:30 a.m. – 4:00 p.m.
Saturday and Sunday: Closed

Research assistance is provided through the Virtual Librarian chat through Zoom and is staffed from 8:00 a.m. until 8:00 p.m. Monday – Thursday, 8:00 a.m. until  5:00 p.m. Friday, and 12:00 to 6:00 p.m. on Sunday. The chat may be accessed through links in Canvas and on the Library’s homepage. Students may place a hold on materials and will be contacted when the item is available for front desk pickup.

To access library resources, go to https://www.pensacolastate.edu/library.    

Is the Math Lab open?

Currently enrolled PSC students can drop in to the Math Lab to receive assistance with any college math class. No children are allowed in the lab. Please note that we do not help students with math problems over the phone or via email. For general questions, contact the Math Lab at 850-484-2003 or mathlab@pensacolastate.edu. Tutoring ends 5 minutes before closing.

In Person Math Tutoring: Pensacola Campus Math Lab Building 1, Room 185

Sunday: 11:00 am – 9:00 pm

Monday: 8:00 am – 10:00 pm

Tuesday: 8:00 am – 10:00 pm

Wednesday: 8:00 am – 10:00 pm Thursday: 8:00 am – 10:00 pm

Friday: 10:00 am – 8:00 pm

Saturday: CLOSED

Virtual Math Tutoring:

Sunday: 11:15 am – 11:00 pm

Monday: 9:00 am – 11:00 pm

Tuesday: 9:00 am – 11:00 pm

Wednesday: 9:00 am – 11:00 pm

Thursday: 9:00 am – 11:00 pm

Friday: Noon – 8:00 pm Saturday: Noon – 4:00 pm

pensacolastate.instructure.com/ courses/1399484

How to log into Virtual Tutoring:

Go to: pensacolastate.instructure.com
Sign in with your fullPirateMailaddress and PirateMail password.
On the left click on “Dashboard”.
Click on PSC Virtual Math Tutoring 20211_PSC_Virtual_Math_Tutoring
Click on the current day of the week on the Virtual Math schedule to enter the Math Lab’s Zoom meeting.
CHEMISTRY TUTORING

PHYSICS TUTORING

Is the Writing Lab open?

Currently enrolled students may drop in to receive assistance with writing assignments for any college class. Virtual and online tutoring is also available. Contact the Writing Lab staff at 850-484-1451 with any additional questions.

To meet with a tutor in person, visit Building 4, Room 448 on the Pensacola campus.

Monday – Thursday: 8:00 a.m. until 7:00 p.m.

Friday: 8:00 a.m. until 2:00 p.m.

Saturday: 9:00 a.m. until 1:00 p.m.

Sunday: 12:00 p.m. until 5:00 p.m.

To meet with a tutor on Zoom, drop into the meeting room via the website link below for live virtual tutoring.

Monday & Wednesday: 7:30 a.m. until 9:00 p.m.

Tuesday & Thursday: 7:30 a.m. until 7:00 p.m.

Friday: 7:30 a.m. until 2:00 p.m.

Saturday: 9:00 a.m. until 1:00  p.m.

Sunday: 12:00 p.m. until 9:00 p.m.

https://pensacolastate.instructure.com/courses/1325752

To receive email feedback from the Online Writing Lab (OWL), send your paper to writinglab@pensacolastate.edu for feedback.  

Are computer labs open?

Computer labs are open on the Pensacola, Warrington, and Milton to currently enrolled students. The College will limit use of the computer labs to ensure that all computer workstations are spaced at least six feet apart. Computers will be available on a first come, first served basis. Students will be required to present a valid PSC student ID card, wear a face mask/covering and practice social distancing all times.

Computer labs will open in the following locations:

Pensacola Campus

Building 21, Room 2163

Monday – Thursday 8:00 a.m. to 9:00 p.m.

Friday 8:00 a.m. to 4:00 p.m.

Saturday 8:00 a.m. 4:00 p.m.

Warrington Campus

Building 3100, Room 3142

Monday – Thursday 8:00 a.m. to 9:00 p.m.

Friday 8:00 a.m. to 4:00 p.m.

Saturday 8:00 a.m. to 4:00 p.m.

Milton Campus

Building 4400, Room 4413

Monday – Thursday 8:00 a.m. to 9:00 p.m.

Friday 8:00 a.m. to 4:00 p.m.

Sunday 1:00-5:00 pm

Century Center

Building 770, Room 7721

The Student Center has computers available to students Monday through Friday from 7:30 a.m. until 4:00 p.m. 

Is the Testing Center open?

The Pensacola, Milton, and Warrington Testing Centers are open by appointment only. Testing Centers are operating at reduced capacity in order to enforce social distancing. All students are required to wear face masks/coverings. Virtual proctoring is also in place to support students.

To make an appointment, please click the link below for the preferred campus:

Pensacola Test Center: http://www.registerblast.com/pensacolastate/exam

Milton Test Center: http://www.registerblast.com/pscmilton

Warrington Test Center: http://www.registerblast.com/warrington/exam

For questions, please call:

Pensacola Campus:  850-484-1656

Milton Campus: 850-484-4413

Warrington Campus: 850-484-1076

Is the Bookstore open?

The PSC bookstores are open with restricted access – please place SPRING orders on our websites. Spring financial aid charges begin 12/7/2020.

In addition to store hours below, feel free to contact us by phone or email 8:00 a.m. – 4:00 p.m. Monday – Thursday (PNS, MIL, WAR) and 9:00 a.m. – 3:00 p.m. on Friday (PNS, WAR).

Bookstore Schedule:

Pensacola campus: 9:00 a.m. – 3:00 p.m. Monday through Thursday and 10:00 a.m. – 1:00 p.m. Friday for clerk service only (textbook area not available to browse). Both in-store and curbside pickup are available. Contact us at 850-484-1515 or PNSbookstore@pensacolastate.edu.
www.pensacolashop.com

Milton campus: 9:00 a.m. until 3:00 p.m. Monday through Thursday. Contact us at 850-484- 4445 or 0326mgr@follett.com.
www.pscmiltonshop.com

Warrington campus: 9:00 a.m. until 3:00 p.m. Monday through Thursday and 9:00 a.m. – 1:00 p.m. Friday for clerk service only (textbook area not available to browse). Uniform fittings by appointment only. Contact us at 850-484-2233 or 0336mgr@follett.com
www.pscwarringtonshop.com

To find textbook information and order SPRING books and gear online, click the appropriate link below. Students will have both credit card and financial aid payment options. Books may be shipped or picked up in the bookstores with limitations listed above.

Family members are asked to wait in their cars or Hagler Auditorium to reduce traffic and maintain social distancing.

How do I speak with an advisor?

The Advising office is open and assisting students from 7:30 a.m. until 5:00 p.m. Monday through Thursday and 7:30 a.m. until 4:00 p.m. on Friday. Students may access the PirateQ by clicking one of the links below.

Download the QLess apphttps://www.qless.com/L
Through the web at https://www.pensacolastate.edu/pirateq/advising
Once a student signs into PirateQ and are in the registration line, the student will receive a message regarding their place in line and will receive updated waiting times regularly during the process.

Students must practice social distancing and wear face masks/coverings while in Student Services offices.

Currently enrolled students may contact an advisor at 850-484-1630 or advising@pensacolastate.edu.

Individuals who have not completed a College application and have general questions may also send an email to advising@pensacolastate.edu.  

What if I need to speak to someone on campus?

Student services such as Admissions, Advising, Records, Financial Aid, CTE, and TRIO are open to students Monday – Thursday from 7:30 a.m. – 5:00 p.m. and Friday from 7:30 a.m. – 4:00 p.m.

Students may also email AskUs@pensacolastate.edu, call 850-484-2000, or meet virtually with College employees by using Live Chat on our website at pensacolastate.edu.  

How can I request a withdrawal if I can’t be on campus?

A student should speak with an advisor before withdrawing from classes. A schedule adjustment may allow the student to continue with courses in a later session instead of completely withdrawing. Advising is open Monday – Thursday from 7:30 a.m. –5:00 p.m. and Friday from 7:30 a.m. – 4:00 p.m. and may be contacted by clicking the link to the callback queue line: https://www.pensacolastate.edu/pirateq/ via email to advising@pensacolastate.edu or by phone at 850-484-1630.   

Will student clubs be allowed to travel?

 College travel is suspended through the fall term except for essential travel by College employees.  

Are meetings and events held by student organizations still occurring?

Student organizations are encouraged to arrange virtual meetings rather than physical meetings through fall term.    

Financial Aid

Is the Financial Aid office open?

The Financial Aid office is open to students Monday through Thursday from 7:30 a.m. until 5:00 p.m. and Friday from 7:30 a.m. until 4:00 p.m.

The Q-less check-in system allows students to come into the office at the time of their appointment and not wait in the lobby for an extended period of time. Students must practice social distancing and wear face masks/coverings while in student services offices.

Students are encouraged to use the financial aid online document upload feature in Spyglass to submit required documents.

The Call Center is also available to assist with questions and the inbox will be monitored closely to ensure timely responses.

The Financial Aid call center may be reached at 850-484-1680 (please leave a message if there is no answer), or via email at fava@pensacolastate.edu. Students should continue to monitor PirateMail for additional requirements. 

How can I turn in financial aid without coming to campus?

To submit financial aid documents, students may log in to SpyGlass and click on the Financial Aid Information button. From there, the required documents may be uploaded in PDF, JPEG, or Word format.    

Can I get help in competing the FAFSA paperwork?

The Educational Opportunity Center is available remotely from 7:00 a.m. until 5:00 p.m.  Monday through Thursday and 7:30 a.m. – 4:00 p.m. on Friday. For assistance, students may contact the following locations:

Pensacola Campus: 850-484-1961 or  wwood@pensacolastate.edu; anderson@pensacolastate.edu

Warrington Campus: 850-484-2357 or okalu@pensacolastate.edu

Milton Campus: 850-484-4455 or rgiacin@pensacolastate.edu

Will my financial aid disbursement (payment) process?

Financial Aid will continue processing. Students will receive an email notification to the email address provided to Bank Mobile once a refund has been disbursed.  

Does PSC offer a payment plan?

The College offers a Tuition Payment Plan, which opens up each term when registration begins. Click the link below for more information on the TPP.

https://www.pensacolastate.edu/financial-aid/#student-loans-001513 

If I don’t successfully complete a class I started, will that affect my financial aid or scholarship?

If a student takes an incomplete grade or withdraws from some (but not all classes), there may be an impact to eligibility to receive financial aid for future semesters. Please see the College Financial Aid Satisfactory Progress policy for more details. The College understands that this is a challenging time and will do our best to support students and their individual needs. We highly recommend that students connect with instructors about alternative options before making any decisions to withdraw.  

Do I have to pay money back if I drop or withdraw from classes?

If a student withdraws from all classes, he or she may be required to repay a portion of their federal financial aid depending on the official date of withdrawal.

The CARES Act makes significant changes to the requirements and flexibilities surrounding repayment of unearned federal financial aid. The Department of Education is currently reviewing the implications of the CARES Act and will provide appropriate guidance to the College as soon as possible.

Are online classes treated differently for financial aid purposes?

No. Classes do have to be within a student’s degree plan to count towards graduation, but online credit hours are viewed and processed the same way that in-person credit hours are viewed. 

What if I need more financial aid because of COVID-19?

Please contact the Financial Aid office at fava@pensacolastate.edu or 850-484-1680. 

Can I get my financial aid early if I have an emergency related to COVID-19?

It is a priority to ensure that the College processes all financial aid disbursements as quickly as possible. The process of disbursement involves compliance with all federal and/or state government regulations and requirements. Students should continue to monitor PirateMail for any additional documents required so we may resolve issues as quickly as possible. 

Will I be paid as a federal student worker during the disruption of campus operations?

Yes, the College will continue paying enrolled federal work-study students for the summer term. 

Will federal student loans be waived or payments delayed?

To provide relief to student loan borrowers during the COVID-19 national emergency, federal student loan borrowers are automatically being placed in an administrative forbearance, which allows students to temporarily stop making monthly loan payments. This suspension of payments will last until Sept. 30, 2020. Students may still make payments if they choose.

Please refer to Student Aid for more information and guidance: https://studentaid.gov/announcements-events/coronavirus.  

If my classes are moved online, will my GI Bill benefits be impacted?

No, on March 19, 2020, The Department of Veterans Affairs (VA) provided the following guidance:
The Senate and House passed S.3503 and the bill will be headed to POTUS to sign, which will give the Department of Veterans Affairs (VA) the authority to continue GI Bill payments uninterrupted in the event of national emergencies. The new law allows for VA to continue to pay benefits regardless of the fact that the program has changed from resident training to online training. Also, students will continue to receive the same monthly housing allowance payments that they received for resident training until January 1, 2021, or until the school resumes normal operations of resident training. VA is working to immediately implement the new changes to address current and future school terms to ensure students continue to receive their education benefits.

Please contact our Veteran Services general inbox at veterans@pensacolastate.edu or 850-484-1670. 

Is it too late to submit the scholarship application for the fall term?

The deadline for the initial awarding for fall term has expired. However, scholarships are still available and students should still complete a scholarship application.

https://www.pensacolastate.edu/financial-aid/#scholarships-001513 

How can I get assistance with completing the FAFSA?

The Educational Opportunity Center is available remotely from 7:00 a.m. until 5:00 p.m.  Monday through Thursday and 7:30 a.m. – 4:00 p.m. on Friday. For assistance, students may contact the following locations:

Pensacola Campus: 850-484-1961 or wwood@pensacolastate.edu;   anderson@pensacolastate.edu

Warrington Campus: 850-484-2357 or okalu@pensacolastate.edu

Milton Campus: 850-484-4455 or rgiacin@pensacolastate.edu 

Is the Cashier’s office open?

The Cashier’s office is open Monday through Friday from 7:30 a.m. until 4:00 p.m. Social distancing is being practiced and all who enter should wear protective face masks/coverings. The Cashier’s office may be contacted at 850-484-1782.  

GED / ESOL Students

How can GED / ESOL students contact staff if we have questions?

Adult Ed staff is monitoring the phones and students may contact them at 850-484-2120. 

What do GED / ESOL students do if they have not yet heard from their instructors?

Students should call 850-484-2120 and give correct contact information so that teachers may make contact.    

Will GED / ESOL students take their classes online?

Yes, most GED and ESOL students will continue using the Aztec software. Teachers will track progress and be in regular contact to provide assistance. 

I am a GED / ESOL student and I don’t have a computer or other device to do my work. What do I do?

Talk with your teacher as soon as possible. Textbooks and other materials may be available to help you learn various skills. 

I am a GED / ESOL student, and I have a device to work online, but I don’t have Wi-Fi access. What do I do?

College Wi-Fi is available on each campus and a student may park in College parking lots to access Wi-Fi. Students are expected to remain in their parked car. The parking lots available for use are listed below

Pensacola Campus:  Lots 10, 14, and 16 all have good coverage.  These are the lots west of Building 21 (between 21 and 15), west of 13, and east of 13, respectively.

Milton Campus:  There is useable signal in the main parking lot.

Santa Rosa Center: There is a useable signal in Lot C (north of the building).

Warrington Campus:  Lots 34 and 35 have good coverage. Lot 34 is in the center of campus near the breezeway, and Lot 35 is parallel to highway 98 north of the library.

In accordance with the Federal Communications Commission’s Keep Americans Connected Pledge, local service providers have issued statements regarding the COVID-19 virus and how they can assist with internet connectivity.

https://www.pensacolastate.edu/wp-content/uploads/2020/03/Internet-Providers-COVID-19-1.pdf. 

International Students

Are there any special requirements for international students?

International students should contact International Student Services so that the College may assist with maintaining immigration status, if possible.

Contact Samantha Hill at smhill@Pensacolastate.edu or (850) 471-4680, or

Patrice Friant at pfriant@pensacolastate.edu or (850) 484-1644 

How long can I stay in the country and not take classes?

SEVIS generally allows a student a 60-day window to resolve any travel issues. During the COVID-19 crisis, SEVIS has given colleges and universities some flexibility on a case-by-case basis. All accommodations must be carefully documented and reported to SEVIS and a student must comply completely with any agreed upon structured concessions. 

I planned to attend PSC for the fall term. Is that still possible?

PSC is currently accepting students for the fall term. You may begin that process at any time by following the instruction packet at https://www.pensacolastate.edu/admissions/#international-student-registration-1. 

Athletics

Is the College currently participating in intercollegiate athletics?

The National Office of the NJCAA has suspended all Fall and Winter sports (Volleyball, Men’s and Women’s Basketball) until the Spring, with the exception of Women’s Cross Country.   

Is the College currently offering intramural sports?

All intramural sports are suspended until further notice. 

Is the Fitness Center open?

The fitness center on the Pensacola campus is open Monday – Friday from 6:30 – 8:30 a.m. and from 12:00 – 2:00 p.m. for employees who are current members of the L.I.F.E Fitness Center. If an employee wishes to become a member, please contact Renee Henry at 484-1310 or rhenry@pensacolastate.edu.

The Fitness Center will limit to 6 people at a time and allows 30 minutes for each person inside the center. A temperature check will be taken upon entering. Locker rooms, showers, and restrooms inside the fitness center will be off-limits. The restrooms just outside the exit doors will be available for use. The entrance is through the door located inside the lobby. The exit door is located at the opposite end of the center. Face masks/coverings must be worn at all times while inside the fitness center.

The fitness center on the Milton campus is open to members. For more information, call 850-484-4491.

Milton campus schedule:

Monday – Thursday from 6:00 – 9:00 a.m.; 11:00 a.m. – 1:00 p.m.; and 2:00 – 7:00 p.m.
Friday from 6:00 – 9:00 a.m.; 11:00 a.m. – 1:00 p.m.; and 2:00 – 6:30 p.m
Saturday from 8:00 – 11:00 a.m.
Sunday from 2:00 – 5:00 p.m.

Warrington campus schedule:

Monday – Thursday from 10:00 a.m.- 5:00 p.m. 

Is the pool open?

The pool is now open with limited classes and recreational swim times. Sessions will be limited to 30 minutes for recreational swimmers and 45 minutes for classes. All surface areas will be sanitized after each session.

Temperatures will be taken for all swimmers prior to entering the facility and social distancing will be required. Swimmers will be required to wear face covering when not in the pool. Swimmers are asked not to arrive early and to enter through the rear door and exit through the front door.

Aerobic swim hours are 5:30 – 8:00 a.m. Monday through Friday. Aqua Dynamics sessions are 7:00 – 9:00 a.m. on Tuesdays and Wednesdays and 7:00 a.m., 9:00 a.m., and 6:45 p.m. on Mondays, Wednesdays, and Fridays.

Recreational swimmers are asked to reserve time. For details, call 850-484-1311 or 850-484-1797.

Is the track open?

The College outdoor fitness track is available for use by PSC students, faculty, and staff.

The track is available from dawn until 11:30 pm Sunday-Thursday and dawn until 12:30 am Friday and Saturday on a first come basis.

No skateboarding, biking or pets allowed on track. 

Events

Is the College still holding special events?

No special events are being planned at this time.  

Additional Resources

Keep America Connected Pledge-Internet Providers Information (.pdf)
Emotional Wellness Resources for Students, Faculty, and Staff (.pdf)

For Escambia County specific COVID-19 questions, you may contact the Citizen Information Center at 850-471-6600 or via email covid19@myescambia.com.

Center for Disease Control
Feeding Florida
Florida Health Department
World Health Organization

The Florida Department of Health has launched a dedicated call center for questions related to COVID-19. If you or someone you know is experiencing symptoms, please contact the Florida Department of Health using the information below. The COVID-19 Call Center is now available 24 hours a day, 7 days a week.

Website: The Florida Department of Health
Email: COVID-19@flhealth.gov
Phone: 1-866-779-6121