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Rooms Division Management

Welcome to the Rooms Division Management (ROOMS-CT) Program

The purpose of this program is to prepare students for employment within the Hospitality industry in positions involving hotel management. Positions including: Guest Services Representative, Guest Services Specialist, Concierge, Front Office Representative, and Front Office Lead in the hospitality industry and/or to provide supplemental training for persons previously or currently employed in these occupations. The content includes, but is not limited to, identifying the organization and function of the hospitality industry, performing general hotel duties, managing the front office, demonstrating use of a property management system, identifying effective selling techniques, understanding marketing and business fundamentals, developing customer service skills as well as developing communication and human relations skills. This technical certificate is part of the Hospitality and Tourism AS /AAS degree.

*If applicable, any documents related to this program of study can be found listed under the Documents section on this web page.

*We strongly encourage you to contact the Pensacola State Culinary & Hospitality Mgmt Department for assistance in planning your program of study.

Program Requirements
ROOMS-CT Graphic


No Docs available

Career Coach

Dept. Head / Faculty
Department Head:
Roy L. Bracken
(850) 484-1013

Program Manager:
Leonard B. Southerland
(850) 484-1159

No Bulletins at this time

Dates & Deadlines
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contact the Associate Vice President of Institutional Diversity at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.

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