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eLearning Trouble Ticket

eLearning Trouble Ticket

BEFORE SUBMITTING A TICKET PLEASE NOTE: Student uploads to the Pensacola State College eLearning system take place at 8:30 a.m. and 3:30 p.m. If you registered today you will not be able to login until the next upload is complete. Also, please know that ALL fees must be paid before you will be allowed to login to the Pensacola State College eLearning system.

* Name

Student ID

Note: If you do not know your Student ID Number, please click here and log into your Spyglass account. Your 8-digit student number will be in red at the top of the window. DO NOT SEND YOUR SOCIAL SECURITY NUMBER WITH THIS FORM!

* PirateMail E-mail address
@students.pensacolastate.edu (example - MLV1010@students.pensacolastate.edu)
What is PirateMail ?

* Contact Number

Please note that this number will only be used in special cases when more information is required to solve the issue. Otherwise, further instructions will be sent via the e-mail address you provided above.

Troubleshooting Information

Please specify the issue you are having:

Trouble Logging In   
Problems with a Specific Download
Problems with a Specific Course

If you are having problems with a specific course, please provide the course and section number.

Course Number (example - PSY2002)

Section Number (example - 9655)

* So that we may help you faster, please provide a detailed explanation of your problem below.

* required fields

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(850) 484-1000 or TOLL FREE (888) 897-3605 | Questions? Email Pensacola State College| In Case of an Emergency Call (850) 484-2500
Students Living Outside Florida Important Notice Regarding Distance Learning

Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion,
marital status, disability, sexual orientation or genetic information in its educational programs, activities or employment. For inquiries regarding nondiscrimination policies,
contact the Associate Vice President of Institutional Diversity at (850) 484-1759, Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.

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